Birds On A Branch – Minimalist Bird Art With Heart And Bird Design

How long will it take to receive my order?

Each product is 100% crafted to order so it does take to a little time to produce your luxury fine art order. Typically non-personalized orders ship within 4-5 businesses days and personalized orders ship in 5-7 business days. For personalized orders, a draft proof is sent via email message for you to approve prior to production. If you do not approve your personalized draft proof we will need to hold the order for your confirmation before proceeding. If you need an order for a specific date, please reach out to us prior to purchase to see if we can accommodate your request.

Do you offer custom size signs?

Yes, please message us with the size and style (product choice) you would like for a quote.

Can I change my shipping address after purchase?

Yes, but please contact us immediately. We are not responsible for incorrect shipping addresses entered, but will do our best to correct the issue.

Will I receive a proof of the design before it ships?

Yes, if personalization is required on the sign, we will send you a proof via messaging/email to review and approve. Please keep an eye out for your proof as we won't start production until we reach you.

What if I made a typo/error on my personalization?

It is very important that when we send your proof you review it for any errors or typos. Due to the nature of personalized signs, we do not offer refunds based on a typo made by a customer. It is very important
you review your proof carefully.

What if my sign comes damaged?

For any damage that was caused by shipping we will work on a full replacement. We do request pictures of the damage for our claims process. We will not start the replacement until we receive detailed
photos of the damaged sign.

What is your return/exchange policy?

Our products are built and crafted to order, so returns and exchanges are not accepted.